Privacy Policy

WHO WE ARE

Our website address is: https://restorativeresiliencecounseling.com

At the Restorative Resilience Counseling, one of our main priorities is the privacy of our visitors. This Privacy Policy document explains how and why we collect information from our users, how we use it, and how you can access or change it. If you have any problem with this policy or wish to ask questions, please contact us at hello@restorativeresiliencecounseling.com.

We respect your privacy and do not tolerate spam. We will never sell, rent, lease, or give away your information (name, email, etc.) to any third party. Nor will we send you unsolicited emails.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Contact forms

This site uses a contact form that includes the following personal data: name and email. Submissions are kept indefinitely for customer service purposes. We do not use the information submitted for marketing purposes.

In order to prevent unauthorized access, Restorative Resilience Counseling uses strict security procedures in the storage and disclosure of information that you have given to us. We take all reasonable precautions to ensure the security of personal data stored on our system.

Opt-in forms

This site uses an opt-in form to collect your name and email for marketing purposes so we can notify you about related content and special offers. Submissions are kept indefinitely. If you submit an opt-in form on our site you will be opting in for us to save your name, email address, and other relevant information. You can unsubscribe at any time in the future by clicking the unsubscribe link at the bottom of any email.

Cookies

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

EMBEDDED CONTENT FROM OTHER WEBSITES

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

HOW LONG WE RETAIN YOUR DATA

User-submitted personal data will be removed upon the user’s request.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

Restorative Resilience Counseling aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to request that we erase any personal data we hold about you, and we will comply within 10 business days. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

CHILDREN

Restorative Resilience Counseling is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age. If we are made aware that information is or has been submitted by or collected from a child aged 12 or younger, we will delete this information.

GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

PRIVACY POLICY

Restorative Resilience Counseling respects your privacy and is committed to protecting your personal information.

Information We Collect
When you submit a form on this website, we may collect your name, email address, phone number, and any information you choose to include in your message.

How We Use Your Information
Your information is used to respond to inquiries, schedule appointments, send appointment reminders, and provide administrative communication related to our services.

SMS Communications
If you choose to opt in, you may receive text messages from Restorative Resilience Counseling related to scheduling and administrative communication. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.

Contact
If you have questions about this policy, please contact us at hello@restorativeresiliencecounseling.com.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy was last updated on the 21st of April 2026, We may update our Privacy Policy from time to time, and changes are effective when they are posted on this page. You are advised to review this Privacy Policy periodically for any changes.

TERMS OF SERVICE

By providing your phone number and opting in through this website, you agree to receive SMS messages from Restorative Resilience Counseling related to appointment scheduling, appointment reminders, and administrative communication.

Message frequency may vary. Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us at hello@restorativeresiliencecounseling.com.

Your information will be handled in accordance with our Privacy Policy available on this website.